Frequently Asked Questions

Questions about the service

How soon will I receive the ticket?

The onward ticket will be sent to your email within a few minutes.

Is this a real flight ticket?

The onward ticket cannot be used as a flight ticket but only for presentation purposes.

Does the onward ticket definitely work?

The ticket is issued by a system similar to flight ticket issuance, including a booking number and an e-ticket number, making it look completely like a real flight ticket. In the vast majority of cases, this is sufficient and works without issues. Please note there is always a possibility that the ticket may be checked with the airline, though this is rare.

Do other websites guarantee the ticket is genuine?

Some websites only make reservations without issuing an e-ticket number, as it is not a real ticket. There are officials who check onward tickets and may not be satisfied with just a booking number, asking to see proof of payment and the e-ticket number. It's important to ensure that your onward ticket includes a booking number and an e-ticket number, which might not appear on websites like Onward Ticket.

Questions Regarding the Onward Ticket

What does the law say?

Upon entry into any country, a tourist must present a onward ticket. The airline is responsible for checking vaccination records, a valid onward ticket, and visa as necessary. Travel without the required documents will prevent boarding.

When should I present the onward ticket?

The onward ticket must be presented at the airport when traveling from one country to another and in some land border crossings. The ticket is shown to the airline check-in desk agent or the border crossing officer. Occasionally, passport control may also verify the ticket upon entry into a country. Enforcement of this regulation varies, but non-compliance poses a risk.

Example: On a flight from Peru to Panama, you must present a onward ticket from Panama. Additionally, your onward ticket may be checked during passport control and at land border crossings.

I have a return ticket from Mexico in six months, isn't that enough?

No. A onward ticket from the country you are entering is required, subject to the discretion of the check-in agent.

What should I do if caught without a onward ticket?

You will need to purchase a valid onward ticket.

Which countries does this apply to?

This requirement applies to most countries worldwide, including those in East, South, Central, and North America. Some countries enforce this strictly, while others do so less rigorously.

If I am departing from Israel, do I need to present a onward ticket?

Usually, travelers departing from Israel with a round-trip ticket are not required to present a onward ticket upon onward from Israel. However, you may be checked during transit or at passport control in your destination country. Those traveling with a one-way ticket will be asked to show a onward ticket.

Will I be checked during transit?

No. If you leave the terminal and collect your luggage, it's a new check-in and may be inspected again.